Introduction
At Brain Fuel Station, we are committed to providing a seamless and efficient
delivery experience for our virtual products. This Shipping and Delivery Policy
outlines the terms and conditions related to the delivery of digital goods
purchased from our company.
Delivery of Virtual Products
- Instant Delivery:
- Most of our virtual products are delivered instantly upon
purchase. Once your payment is successfully processed, you will
receive an email with a link to download or access your digital
product.
- Email Delivery:
- The email containing your virtual product will be sent to the
email address you provided during checkout. Please ensure that
you provide a valid and accurate email address.
Accessing Your Virtual Products
- Download Links:
- The download link for your virtual product will be included in
the confirmation email. Click the link to download your product
directly to your device.
- Online Access:
- For virtual products that are accessed online (e.g., software,
online courses), you will receive instructions on how to access
the product via the confirmation email. This may include login
details, access codes, or URLs.
- For Marketing and Promotional Purposes:
- To send you promotional communications and offers about our
services
- To personalize the marketing messages we send you
Delivery Timeframes
- Immediate Access:
- In most cases, you will have immediate access to your virtual
product after the purchase is completed. If there are any
delays, we will notify you via email.
- Email Receipt:
- Please allow up to 5-10 minutes for the confirmation email
to arrive in your inbox. If you do not receive the email within
this timeframe, check your spam or junk folder, or contact our
customer support team for assistance.
Troubleshooting Delivery Issues
- Non-receipt of Email:
- If you do not receive the confirmation email with your virtual
product, please check your spam or junk folder first. If the
email is not there, contact our customer support team at
support@brainfuelstation.com for assistance.
- Invalid or Expired Links:
- If the download link provided in the email is invalid or has
expired, please contact our customer support team for a new
link.
Security and Privacy
- Secure Delivery:
- We take the security of your virtual products seriously and
ensure that all digital deliveries are conducted through secure
channels.
- Privacy:
- Your personal information is protected in accordance with our
Privacy Policy. We do not share your information with third
parties without your consent.
Contact Us
If you have any questions or concerns about our Shipping and Delivery Policy
for Virtual Products, please contact us at:
Brain Fuel Station
support@brainfuelstation.com
+91-8168290432
Effective Date: 1 Jan 2024
Thank you for choosing Brain Fuel Station for your virtual product needs. We
are committed to providing you with a smooth and efficient delivery experience.